1.Payment method
We accept Visa, MasterCard, American Express, Diners, Discover and JCB.
While we do not accept personal checks, we will take a certified check or money order. Please contact us to make arrangements.
2.International shipping
Shipping method
We ship internationally via EMS by JP Post (most popular global shipping service in Japan).
Lead time
Our order processing time is 1-2 business days.
Delivery time
Our warehouse ships out from Japan & transit times will vary per your location. For example, It takes for 2-3 days to California, The United States. Or this official website of JP Post will help you to find out.
Shipping costs
The shipping costs depend on the total price of your order, you can find out how much it is by the table down below.
| Order | Shipping costs |
|---|---|
| $0-$99 | $100 |
| $100-$499 | $50 |
| $500-$999 | $20 |
| $1,000- | $0 |
Duties
International shipping costs do not include duties, tariffs or related brokerage fees. You will need to pay these additional costs upon delivery. You can contact your local customs office for an estimate of these fees. We will not refund costs for items purchased or shipping charges if a customer refuses to pay these fees.
Tracking information
You will receive an email with your tracking information after your order ships. Please be aware that it could take up to 24 hours for tracking information to populate, even though your order has shipped.
Lost or damaged package in transit
Unfortunately, packages are occasionally lost order damaged in transit. If this happens, please contact us so they can initiate a claim with EMS (JP Post)
to help locate or replace your order.